JAWS Topic: MLA Format in Word

Getting Started

This guide is based off the recommendations from the Purdue Online Writing Lab (OWL). Please feel free to consult the Purdue OWL: MLA General Format Guide.

What is MLA?

According to Purdue OWL, Modern Language Association (MLA) is a paper writing style that, “…is most commonly used to write papers and cite sources within the liberal arts and humanities.” So, basically MLA is just a set of formatting recommendations. To move our documents into MLA format, we’ll need to change line and paragraph spacing, edit font and font size, add page headings and page numbers, and follow a number of other style parameters.

MLA Format

Below we’ll look at all the recommendations from Purdue OWL and see how we might go about enacting them with JAWS.

Type your paper on a computer and print it out on standard, white 8.5 x 11-inch paper

Unless you’ve been printing envelopes or on legal paper recently, we can likely add this on into the complete pile.

Double-space the text of your paper

So, there are actually two settings here – space between lines and space between paragraphs. To change the line spacing, select all the text in your paper with Ctrl + A and use the command Ctrl + 2 to set the line spacing to Double. At the moment (assuming you’re using the default template in Word), the spaces between paragraphs are greater than the spaces between lines. We want to change that. Select all your text and press the context key (or Shift + F10). On the context menu, select Paragraph. Use tab to move through the Paragraph dialog. In the Spacing section, set After: to 0.

Use a legible font

Select all your text and press Ctrl + D to open the Font menu. Use the up and down arrow keys to set the font. Use tab to navigate this menu. Times New Roman is usually a good bet when working in MLA format.

The font size should be 12 pt

Select all text and use the font menu to change the font size. You can also adjust the font size with Ctrl + Left Bracket (decrease font by one point) and Ctrl + Right Bracket (increase font by one point). If you want to check the formatting of text, use Insert + F to have JAWS read formatting attributes.

Leave only one space after periods or other punctuation marks

This is easy enough – no change to settings or styling required.

Set the margins of your document to 1 inch on all sides

This is another setting that shouldn’t occupy too much of our time. Using the normal template in Microsoft Word (which you are most likely using), your margins are already set to 1 inch on all sides. However, if you have a special template or you want to check your margins, follow the steps below.
Press Alt to move to the ribbon. Now, use the left and right arrow keys to move to the page layout tab – you may also do this by pressing Alt + P. Now, use tab to navigate through the ribbon controls until you find Margins (or press Alt + M) – press space bar to open the Margins dropdown. In the Margins dropdown, select the Normal template (which should have all margins set to 1 inch).

Indent the first line of paragraphs one half-inch from the left margin

Simple enough – we just need to press tab at the beginning of each new paragraph. Note that Purdue OWL states “MLA recommends that you use the Tab key as opposed to pushing the Space Bar five times”.

Create a header in the upper right-hand corner that includes your last name, followed by a space with a page number

Adding headers and page numbers will require us to go into the ribbon. Use Alt to move to the ribbon and the right and left arrow keys to go to the Insert tab (or press Alt + N). Now, use tab to navigate through ribbon controls to find Page numbers (or press Alt + N (open the Insert tab) and then Alt + NU (open the Page numbers dropdown)).

Select Top of Page and then select Plain Number 1. Now, you should be editing the header. You should discover a number in focus that corresponds to your current page. Press left arrow to move your cursor to the left of the number. Now, type your last name and press space. Use Ctrl + R to right align your name and page number. Making this change on any page should change the alignment of all headings and page numbers in the document. When you’re done, simply press escape.

Want to check your header?

Open the Insert tab on ribbon (Alt + N). Now, move to header (Alt + H) and press space bar. Select Edit Header (Alt + E). Use the Insert + F command to hear formatting of the text in your header.

Use italics throughout your essay for the titles of longer works and, only when absolutely necessary, providing emphasis

Again, this one is easy enough as is doesn’t require any special settings or functions. To quickly italicize text, use Ctrl + I.

Center the title

You can use Ctrl + E to quickly center text.

If you have any endnotes, include them on a separate page before your Works Cited page

So, you may or may not have any endnotes for a possible Notes section. However, if you’re including a Notes and/ or Works Cited section at the end of your paper, you’ll need to add a page break. You can do this easily using Ctrl + Enter.

Use a hanging indent in your Works Cited section

The most difficult part of adding a hanging indent will be selecting just your works cited section. You can achieve this in a couple different ways. The easiest way might be to move your focus to the beginning of your first citation and then using Shift + Page Down. You’ll need to use this keyboard combination until you’re confident you’ve selected all your citations, so try to press it for each page of citations you have (or simply do what I do and spam the key like ten times).

Now, we’re going to make changes using the same Paragraph menu we used to adjust paragraph spacing. So, open the context menu using your context key or by pressing Shift + F11. Press P for Paragraph to open the Paragraph dialog. Use tab to move to Special: in the Indentation section and use the up and down arrows to change the setting to Hanging and press enter.

Other recommendations

There are other features we’ll need to include to achieve MLA format. Fortunately, these won’t require any fancy JAWS footwork to achieve these. So, they are simply listed below:

    • Do not make a title page for your paper unless specifically requested.
    • In the upper left-hand corner of the first page, list your name, your instructor’s name, the course, and the date.
    • Do not underline, italicize, or place your title in quotation marks; write the title in Title Case (standard capitalization), not in all capital letters.
    • Use quotation marks and/or italics when referring to other works in your title, just as you would in your text: Fear and Loathing in Las Vegas as Morality Play; Human Weariness in “After Apple Picking”
      Double space between the title and the first line of the text.


Keyboard Commands for iOS

Before we begin…

When we use a keyboard with iOS, we can do much more than simply use the keyboard to type. There is a ton of keyboard commands available for both native and third party applications. These keyboard commands can be utilized by users who don’t use VoiceOver and VoiceOver users.

This guide goes over the keyboard commands available in native apps in iOS. If you’re interested in keyboard commands for VoiceOver with iOS, here is a link to my guide on VoiceOver with the Apple Wireless Keyboard.

General Commands

These commands will work in any context in iOS, which means we can use them while on the homescreen and within apps.

Function Keyboard Combo
Home Button Command + H
Search Command + Space

Text Editing Commands

Text editing is usually the reason why most folks go out and grab a wireless keyboard. There are a group of keyboard commands we can use in almost any text editing context.

Function Keyboard Combo
Select All Command + A
Undo Command + Z
Cut Command + X
Paste Command + V
Underline Command + U
Italics Command + I
Bold Command + B




Function Keyboard Combo
New Email Command + N
Reply Command + R
Reply All Command + Shift + R
Forward Command + Shift + F
Close Message Command + W
Send Command + Shift + D
Mark as Junk Command + Shift + J
Flag Command + Shift + L
Mark as Unread Command + Shift + U
Go to Previous Message Command + Up Arrow
Go to Next Message Command + Down Arrow
Delete Message Delete
Get All New Mail Command + Shift + N
Mailbox Search Command + Option F

OK Google Basics


Function Example Command(s)
Open any website “Open youtube.com”
Open any app Open Facebook
Take a picture (with the rear facing camera) “Take a picture/photo.”
Start video recording “Record a video.”
Take a picture (with the front facing camera) “Take a selfie.”
Adjust the volume “Increase/decrease volume.”
Mute sound “Mute the volume.”
Turn on and off utilities “Turn [on/off] [Flashlight, WiFi, Bluetooth].”


Function Example Command(s)
Math “What is the square root of [number]?”
“What is [number] divided by/multiplied by/plus/minus [number].”
“What is [number] percent of [number]?”
“What is [number] percent of [number] divided by/multiplied by/plus/minus [number].”
Conversions “What is [say the number] [say the conversion category: meters, years, yards, liters] in/to [say what you want to convert it to].”
“Convert [say the number] [say the currency] into [say the number] [say the currency].”
“What is the tip for [say the amount]?”
Maps and Travel “Where is [say the name of the location]?”
“Walking directions to [say the name of the location].”
“Show me the nearest [attractions/coffee shop/restaurant/gas station/bank/mall/etc].”
“How far is [say the name of the location] from [say the name of the location]?”
“Navigate to [say the name of the location].”
“Distance from here to [say the name of the location].”
“How far away is [say the name of the location]?”
“How do you say [word] in [say the language]?”
“What is the flight status of [say the name of the airline] [say the flight number]?”
Definitions “Define [word]”
“What’s the definition of [word]?”
“What’s the meaining of [word]?”
Translation What is French for [I am Charlie]?
Sports Did the [Giants] win today? What’s the score in the [Warriors] game?
Movies What movies are playing [tonight]? Where is [Toy Story] playing?
Music What songs does [Pharrell] sing?


Function Example Command(s)
Retrieve Contact Information “Find my brother’s number”
“When is [name]’s birthday?”
Make Calls “Call [name]”
Call [Jon] (also works with relationships: Call [sister])
Call [Cartman] on speakerphone
Send Texts “Text [name]”
Text [Susie] [great job on that feature yesterday] (also works with relationships: Text [mom] [I’m not going to be able to pick you up from the airport, period, I’m a bad son, period])
Check Text Messages Show me my last messages. (Then follow voice prompts)
Send Email Send email to [Robert Baratheon], subject, [hunting], message, [I don’t think you should drink so much when you go hunting, period]
Post to Social Media Post to [Twitter]: [Oh my god the Red Wedding episode!]


Function Example Command(s)
Create Calendar Events (appointments, meetings, etc.) “Create/Add/Schedule a meeting.”
“Create a calendar event.”
“Schedule an event [say the title of the event] then [say the day and time].”
Check your calendar “What’s my next appointment?”
“Show me the appointments for [say the day].”
“What does my [say schedule or calendar] look like on [say the day]?”


Function Example Command(s)
Set an alarm “Set an alarm for [say time].”
“Set an alarm in [say how many minutes, or hours].”
“Wake me up at [say the time] then [the day, or say ‘everyday’].”
Set a repeating alarm “Set a repeating alarm for [say the label].”
“Set a repeating alarm for [say the label] at [say the time].”
“Set a repeating alarm at [say the time] for [say the label] every/on [say the days of the week, or say everyday].”
Check alarms “Show me my alarms.”
“When is my next alarm?”


Function Example Command(s)
Create Reminders “Add a reminder.”
“Remind me to [say what you want to be reminded of] at [say the time].”
“Remind me to [say what you want to be reminded of] when I get to/next time I’m at [say the location].”


Function Example Command(s)
Play games Play [solitaire] (also try tic-tac-toe)
Play music Play some music (opens “I’m feeling lucky” radio station in Google Play Music)
Next Song / Pause Song
Play [Happy] (songs must be in Google Play Music on your device)
Watch movies Watch [The Lego Movie] (movies and TV must be in your Google Play account)
Read books Read [Hunger Games]

Just for Fun…

What sounds does a [tiger] make?
Flip a coin
Roll dice (rolls a single six-sided die)
What is the loneliest number?
Do a barrel roll!
Askew / Tilt
Go go Gadget [Spotify]
When am I?
Make me a sandwich
Sudo make me a sandwich
Who’s on first?
Up, up, down, down, left, right, left, right
Tell me a joke
Who are you?
Beam me up, Scotty!
What is [Jennifer Lawrence’s] Bacon number?

Other Apps

Flixster — “Show me [name of movie] on Flixter.”
Shazam — “Shazam this song.”
Threema — “Send a threema message to [say the name].”
TripAdvisor — “Show [say what you want to show] near me on TripAdvisor.”
Trulia — “Show homes for sale in [say the location] on Trulia.”
Walmart — “Scan my receipt on Walmart.”


Make the most out of Google with this list of ‘OK, Google’ voice commands from Digital Trends
What Are All The “OK Google” Commands? This Website Lists Every Single Thing Google Assistant Can Do from Bustle
A list of all the Google Now voice commands from Green Bot

JAWS Topic: Composing Facebook Page Posts

Getting Started

Go to m.facebook.com and log into your Facebook account.

After you’re logged in, open the links list (Insert + F7) and press P to find Pages. Press enter.

This will load a new page with Facebook Pages you like and Facebook Pages you’ve created. Open the links list (Insert + F7) and hit the first letter of your Facebook page until you find it in the list. Press enter.

This will load another new page with your Facebook Page. Once again, open the links list (Insert + F7) and press P to find Publish. Press enter.

Create a Post


This will load another new page with a blank post form. Open the form field list and find the Write something field. Press enter.

Type your post.

If your post is just going to be text, you may press enter to finish composing and submit the post. However, if you’d like to add a location or an image, see below.

Adding a Location

After you’ve filled out the write something field, press tab to move to the location field. Press enter.

This will load a new page where you’ll find a location to include in your post. Open the form field list (Insert + F5) and find the search edit field. Press enter.

Put in the location you’d like to tag. When you are looking for an address, keep in the mind that you can only tag locations that Facebook knows about – you won’t be able to tag your home or other locations that Facebook hasn’t indexed. That being said, you can always tag a town or a state and most businesses, organizations, and public places will be indexed. When you’ve entered your desired location, press enter.

The page will reload with results of indexed locations matching what you typed. You may wish to navigate these by opening the heading list (Insert + F6) and selecting the Results heading. From there you can navigate returned results by pressing tab. The results are marked up as links, so you may also interact with your results using the links list (Insert + F7). When you find your desired location, press enter.

This will return you to your post. If your post is just going to be text and a location, navigate to the post button (by using tab or of the form field list (Insert + F5)) and press enter to submit the post.

Adding Photos

After you’ve filled out the location field (or decided to skip it), press tab to move to the photo field. Press enter.

This will load a new page where you’ll be able to select images from your computer to include in your post. Open the form field list (Insert + F5) and find the unlabeled edit field. Press space bar.

This will return you to your post. If your post is just going to be text and a location, navigate to the post button (by using tab or of the form field list (Insert + F5) and press enter to submit the post.

This will launch the Windows File Explorer dialog. You’ll interact with the dialog in exactly the same manner as you do in other contexts (such as saving and opening documents). Use the file explorer dialog to navigate to the image file you’d like to upload.

Navigate to the Preview button by tabbing or using the form field list (Insert + F5).

This will return you to your post. If your post is complete, navigate to the post button (by using tab or of the form field list (Insert + F5)) and press enter to submit the post. If you’d like to add additional photos, you can replicate the process we just went over. You can only add a single image at a time. To add additional images, open the form field list (Insert + F5) and use the Add Photos button. If you’d like to remove your uploaded photo, open the form field list (Insert + F5) and select the X button.

JAWS Topic: Remove an Account from Outlook

  1. Open up the file menu (Alt, then F).
  2. In the Info tab, tab to change settings for this account of set up more connections and press space bar.
  3. Press space bar on account settings…
  4. The Account Settings dialog will open, and your focus should be on the E-mail tab. On the email tab, tab down account list list view.
  5. Use the up and down arrows to find the email account you’d like to remove.
  6. Press Shift + Tab to move to the Remove button and press space bar.
  7. Confirm any pop-ups you encounter to complete the process.

Universal Access: Adding Alt Text to Images in Microsoft Office

The process for adding Alt Text to an image is the same throughout Microsoft Office. I’ll demonstrate this process using Microsoft Word.

Locate the image you’d like to add alt text to and select it (left mouse click). If you’re using JAWS, use Ctrl + Shift + O to open the objects menu and find the image there. Keep in mind this image presumably won’t have good alt text, so you’ll have to work with whatever is there.

Open the context menu for the image with the right mouse click, the context key, or use Shift + F10.

On the context menu, select Format Picture.

Screen shot of Windows 7 computer running Microsoft Word 2013 showing the open context menu for a selected image

This will open the Format Object Pane which can be found as a side menu on the right side of the screen. This pane has four tabs: Fill in Line (paint can icon), Effects (pentagon icon), Layout and Properties (square with measure lines icon), and Picture (portrait icon). Select Layout and Properties.

If you’re using JAWS, use tab to navigate through the tabs and tab controls. Tabs are only differentiated from controls by JAWS by their instructions – JAWS will announce that you can “navigate with left and right, up and down arrow keys”.

Screen clip of Word 2013 Format Object Pane with the Layout and Properties tab open and Alt Text section expanded and blank

Expand the Alt Text button with a left mouse click or by pressing space bar. Fill out the title and description fields. The title field seems to have a character limit of about 70, but the description field is seemingly limitless. Be as verbose as necessary in the description field to do your best to describe the image and convey to the reader any visual information that it conveys.

When you’re done, simply close the Format Object Pane by left mouse clicking the x in the corner, or simply return to your document by pressing escape. You can move back and forth between your document, the ribbon, and the Format Object Pane by pressing F6.





Important JAWS Commands

Open the Objects List Ctrl + Shift + O
Open Context Menu Shift + F10
Navigate between ribbon, document, and open panes F6

JAWS Topic: Creating Posts and Events on Front Porch Forum

Posting on Front Porch Forum

Navigate to frontporchforum.com. On the homepage, check if you’re logged in or not by opening the links list dialog (Insert + F7) and pressing M and look for My Account. If you can’t find My Account on the links list, you’re not logged in. You’ll find a link to login in the links list if you hit M.

General Instructions for Filling in Forms

Use tab and shift + tab to move forward and backwards through the form
Use the up and down arrows to change the selection of drop down boxes
Use the space bar to check and uncheck check boxes

Creating a Post

On the homepage, open up the links list dialog (Insert + F7) and press C until you find Compose Posting and press enter.
This will load a new page with a blank form where we’ll be able to create a new post.
After the page loads, use the quick key F to move down to the first form field on the page and press enter to activate forms mode. Alternatively, you may also open the form field list dialog (Insert + F5) and move to the first control on the page.

Select posting category that best applies:

The initial form field on the page is a dropdown box where you’ll be asked to choose a posting category. There are a number of options here. Choosing event will give us additional fields to fill out, so we’ll cover that type of post below. For now, assume we are not creating an event.
Use the up and down arrows to move through the items in the dropdown. When you have your choice selected, press tab.

Posting subject:

The posting subject is a text edit field. This field will serve as the title or subject line of your posting. After you’ve entered your text, press tab.

Posting body:

The posting body is a narrative field where we can write as much as we’d like. Here is where your posting will go. When you’ve entered your text, press tab.

Allow neighboring FPFs to see this posting:

This is a check box which allows you to increase or decrease the audience for your post. Unchecking this box will mean that only members of your neighborhood will see your post. Keeping this box checked, on the other hand, will allow nearby neighborhoods to see your post.

Submit Posting

This is a button. Pressing enter will send your post off to get posted. Remember, if you’d like to review the fields you just filled out, simply use shift + tab to move back up the page. Otherwise, simply press enter to submit your posting.

Creating an Event

As mentioned above, we can create an event on Front Porch Forum via the Compose Posting form if we choose event in the posting category dropdown. Once you’ve selected event in the posting dropdown, press tab.
The next field will be for the posting subject. This is exactly the same field as we encountered with a normal posting. Add your text and press tab.
The time and date fields for events don’t have descriptive alt text. You’ll need to memorize their order to successfully fill in this form.

Event Start Date (Event date info: (no date applies? then please select a different posting category) Edit)

The first new field you’ll encounter is the event date info text edit field. This is a text edit field, but we’ll need to be careful about the type of text we enter here. The field is looking for the start date of your event. You’ll need to enter this date with numerals and dashes only – no spaces. You’ll need to write the year as four numerals (ex. 2017), dash, the month as two numerals (ex. 01 for January), dash, and the day as two numerals (ex. 05 for the fifth). So, for example, if my event was on January 1, 2017 I would write: 2017-01-05. This utility isn’t very smart, so we need to stick to that exact syntax. When you’re date has been added, press tab.

Event Start Time (Date (yyyy-mm-dd) Edit)

The next field is looking for the start time of your event. Again, we’ll need to add it in as a text in a specific way. This field is looking for us to add the time as 3 to 4 numerals followed by am or pm with no spaces. We can use one or two numerals to enter the hour (ex. 09 or 9 for 9 O’clock), colon, two numerals for the minute (ex. 05 for five minutes past the hour), and then am or pm. So, for example, if my event starts at twelve thirty in the afternoon, I would enter 12:30pm. When you’ve entered your time, press tab.

Event End Time (To Edit)

The next field is functionally the same as the last. However, this field is looking for an end time. Enter your end time in the same manner with which you entered the start time. When you’ve entered your time, press tab.

Event End Date (Time (i.e. 8:00 pm) Edit)

The last special event field is for the end date of your event. This field will auto-populate with the same date as your start date field. This is convenient for when you have a single day event. However, if you have an event that stretches over multiple days, you’ll update this field following the same method as the first date field. When you’ve entered your date, press tab.
Again, you’ll be able to check or uncheck the box to share this post with nearby neighborhoods. And you’ll use the Submit Posting button to submit your event post.

JAWS Topic: Adding Contacts in Outlook

Outlook Contacts

In Outlook, we have a couple options for adding new contacts. Options 1 and 2 assume you either have all the information in your head or in front of you as you’ll be keying everything in. Option 3 will let you create a contact off an email you received

Method 1 – From the Address Book

  1. Press Ctrl + Shift + B
  2. Press Alt to move your focus to the toolbar
  3. Press down arrow to open the file menu and then press enter to activate the option for New Entry…
  4. Press enter on new contact
  5. Use tab and shift tab to navigate through the new contact form
  6. Use Alt + S to save

Method 2 – From Contacts

  1. Press Ctrl + 3 to open Contacts
  2. Press Ctrl + N to create a new contact
  3. Use tab and shift tab to navigate through the new contact form
  4. Use Alt + S to save
  5. Use Ctrl + 1 to move back to Mail

A Note About the New Contact Form

The new contact form can seem overwhelming. There are a lot of fields. You by no means need to fill them all out. In fact, the only piece of information that needs to be filled out before you can save the form is the name.

Method 3 – From an Email

  1. Open an email from a sender you’d like to add to contacts
  2. Use Shift + Tab to move your focus up to the recipients email address and make sure your cursor is to the left of their email
  3. Open the context menu with Shift + F10
  4. On the context menu, choose add to Outlook contacts
  5. Use tab and shift tab to navigate through the contact info
  6. Use Alt + S to save


Setting up and Using Email on the BrailleNote Apex

Email on the BrailleNote

This guide includes:

  • Sections from the BrailleNote Apex User Manual about setting up and using email
  • YouTube videos demonstrating setting up email on the BrailleNote
  • Contact Information for Humanware Support

Setting up Email on Your BrailleNote

Directory of E‑mail Accounts

To select “Directory of E‑Mail Accounts,” first select KeyMail from the Main Menu, then select Setup Options. You are presented with the KeyMail Setup Menu and “Directory of E‑mail Accounts” is the first item on this menu.
There are two options on this menu; “Add an Account,” and “Look up an Account.”

“Add an Account” is used to set up the details of a new e‑mail account.

“Look up an Account” allows you to review the details for an existing e‑mail account, and modify individual fields as appropriate.

Information relating to a particular e‑mail account is stored in a record, and each record has a number of fields that contain the details for that record. KeySoft provides commands for moving between records and reviewing the fields within them. To move to the next record, press SPACE with dots 5‑6. To move back to the previous record, press SPACE with dots 2‑3. Within a record you can use the SPACE and BACKSPACE keys to move forward or back through the list of fields.

The next two sections provide detailed information on “Adding an Account” and “Looking up an Account.”

Add an E‑mail Account

To send and receive e‑mail you need access to an e‑mail Service Provider. When you open an account with a Service Provider you need to obtain details of the service such as the POP server and SMTP addresses, and these details must be loaded into KeyMail before you can use that e‑mail account.

Note: Details of the actual internet connection are listed separately. This is because it is not uncommon for users to access the internet in multiple ways, via a different set‑up to the default one, and this arrangement saves double entering account details or connection configurations.

To add an e‑mail account, follow these steps:

  1. Select E‑mail from the Main Menu, or press BACKSPACE with ENTER with E, anywhere.
  2. KeySoft displays “KeyMail Menu.” Select Set Up Options from the KeyMail menu. KeySoft displays “KeyMail Set Up Menu.” Select Directory of E‑mail accounts.
  3. KeySoft displays “Directory of E‑mail Accounts.” Select Add an account. KeySoft displays “Entry List for Directory of E‑mail accounts.”
  4. KeySoft now steps you through a list of details of the service so that you can enter details for each item. KeySoft queries “Account Name?” Enter the name you wish this account to be called and press ENTER. Typically you would use the name of your provider, for example, “Earthlink.”
  5. KeySoft prompts “User Name?” Enter the user name, for example Murray_Thorn. Typically this is the part of your e‑mail address that precedes the @ sign.
  6. KeySoft prompts “Password?” For greater security, you can leave this blank and you will be prompted for the password each time you connect. Alternatively, type your password. The password is displayed as you enter it. You can review it before pressing ENTER. After pressing ENTER it displays as 5 asterisks. Remember that passwords are often case sensitive, so it is important that you enter the password exactly as you have chosen or been given.
  7. You are then prompted for “Your Name?” and reminded that computer Braille is required. This is the name that will appear in the From: field when the recipient reads e‑mail from you.
  8. KeySoft prompts “Your E‑mail address?.” Type your full e‑mail address for this provider, for example: Murray_Thorn@earthlink.net.
  9. KeySoft now queries “POP Server?.” Enter the POP server address. For example a POP server address might be “pop.humanware.com.” The POP server address defines the path via which you receive mail from your e‑mail account provider.
  10. KeySoft queries “Use a secure connection for POP server?” If your POP server requires a secure connection (SSL), press Y. If a secure connection is not required, press N. The default is No.
  11. Next KeySoft queries “SMTP Server?.” Enter the SMTP server address. For example a SMTP server address might be “smtp.humanware.com.” The SMTP server address defines the path via which you send mail to your e‑mail account provider.
  12. KeySoft then queries “Use a secure connection for SMTP server?” If your SMTP server requires a secure connection (SSL), press Y. If a secure connection is not required, press N. The default is No.
  13. KeySoft displays, “SMTP authentication required?” Increasingly, e‑mail providers expect users to verify their user name and address on the SMTP server before allowing them to proceed. The BrailleNote BT is set up to automatically provide your username and password if you have turned this feature on. The default is No. Press Y to turn on.
  14. KeySoft asks you to enter the Pop port. The default value is 110. This may vary depending on E‑mail service.
  15. Finally, KeySoft asks for SMTP port. The default value is 25. This may vary depending on E‑mail service.
  16. You can review your list of entries with the BACKSPACE and SPACE keys. When you are happy with the entries, press SPACE with E to exit the list and KeySoft prompts “Add this record?.” Press Y to save this record in the list of e‑mail accounts. KeySoft confirms your choice with the message “Yes,” “Record added” and returns to the Directory of E‑mail Accounts Menu.

If you have more than one e‑mail account that you wish to access on the BrailleNote BT, simply add another record in the same way. Each account will have its own POP and SMTP server addresses, which you can get from the e‑mail account provider.

Look up an E‑mail Account

To check or modify details of a particular account, select “Look up an Account”. To do this, follow these steps:

  1. Select E‑mail from the Main Menu, or press BACKSPACE with ENTER with E, anywhere.
  2. KeySoft displays “KeyMail Menu.” Select Set Up Options from the KeyMail menu. KeySoft displays “KeyMail Set Up Menu.” Select Directory of E‑mail accounts.
  3. KeySoft displays “Directory of E‑mail Accounts.” Select Look Up an account. KeySoft queries “Account to Look Up?”
  4. To lookup all account records, press ENTER. To move to the next account record, press SPACE with dots 5‑6, and to move to the previous account record, press SPACE with dots 2‑3. Alternatively type part or the entire e‑mail account name, then press ENTER. If your entry matches more than one account name, KeySoft displays the number of matches and places you at the first matching account name. To move to the next match, press SPACE with dots 5‑6, or to move back, SPACE with dots 2‑3. Make a selection by pressing ENTER.
  5. KeySoft steps you through the fields of the nominated account so that you can check the details of each item. If you want to change a field, press BACKSPACE with dots 1‑4 anywhere in the list. This takes you into an entry mode where all fields are presented and you can enter or change any field. Press ENTER when you have finished modifying a field and the next field will be presented. SPACE with E takes you back to the review option.
    To make a duplicate copy of an e‑mail account record, you can use the same technique as discussed in 10.5 Duplicating a Record, for duplicating address list records. This provides a quick and convenient way of duplicating a record, and then modifying a field.
    The account record list comprises the following items:
    Account Name;
    User Name;
    Your Name;
    E‑mail address;
    POP Server;
    POP Server secure connection (SSL). Yes or No;
    SMTP Server;
    POP Server secure connection (SSL). Yes or No;
    SMTP Authentication Required?
  6. When you are happy with the entries, press SPACE with E to exit the record, and if you changed any details KeySoft prompts “Add this record?” Press Y to save this record in the list of services or N if you do not want to save your changes.
    If you want to delete an account record, select the account you wish to remove, and press BACKSPACE with dots 2‑3‑5‑6.

Receive Options

Receive Options allows you to choose whether you want to delete e‑mail from the e‑mail service after uploading it to your BrailleNote BT, and to put a size limit on incoming e‑mails.

To select Receive Options, first select KeyMail from the Main Menu, and then select Setup Options. You are presented with the KeyMail Setup Menu and Receive Options is the second item on this menu.

Selecting Receive Options places you in the E‑mail Receive Options Setup List, which contains two items.

  1. “Delete e‑mail from service after receiving? currently Yes or No”
    For the usual option of having each e‑mail deleted from your service account after it has been successfully received, press Y. To leave it on the service so that, for example, you can also download it to your PC, press N. This feature can be useful if you wish to keep a complete record of your received e‑mail on your PC, and are using your BrailleNote BT to download your messages while you are traveling.
  2. “Size limit for automatic download of e‑mail? Currently 50K”
    If an e‑mail is larger than this setting, KeySoft will prompt you with a number of options before downloading it. These options were discussed in 11.9.1 Download status. To change the value, enter the maximum size in kilobytes and press ENTER. For example, to set the limit at 60 kilobytes, enter 60, followed by ENTER. The default setting is 50K, or approximately 50,000 characters.
    To exit the Receive Options list, press SPACE with E and you are returned to the KeyMail Setup Menu.

Free Database Space

E‑mail folders are held in a database. One of the peculiarities of databases is that when you delete items from them, they don’t automatically shrink back down again. Because of this, simply deleting your unwanted e‑mails does not free up more space. The “Free database space” software shrinks the database back to the smallest size capable of storing the e‑mails remaining in the database.

To use this utility, simply go to the e‑mail set‑up menu, and select the item “Free database space”. After running, the utility will report how much space has been freed.

Videos on Email Setup

Gmail on ApexYouTube Video from gallagher123123
Adding a Gmail account on the BrailleNote Apex YouTube Video from HumanWare Technologies

Using Email on Your BrailleNote


You can access KeyMail by typing E from the Main Menu, or by pressing BACKSPACE with ENTER with E. This takes you to the KeyMail Menu, which contains 4 items. These are:

  • Write an e‑mail
  • Read e‑mail
  • Send and receive e‑mail
  • Set up options

Write E‑mail

Choose “Write an e‑mail” when you wish to send a new message to one or more people. You can enter their e‑mail addresses manually, or more conveniently, choose them from your KeyList address list. KeyMail steps you painlessly through the various options that include the following items:

  • main recipient or recipients
  • carbon copy recipient or recipients
  • blind carbon copy recipient or recipients
  • subject
  • file attachments

You can then create, review, spell check, and edit the text of your e‑mail message using the same friendly commands used in KeyWord. At this point you may choose to send your e‑mail, with or without saving a copy, or save it as a Draft, so that you can return to it at a later time. You may also emboss or print a copy of your e‑mail.

Reading E‑mail

To read e‑mail stored on your system, choose “Read E‑mail.” You can check for new messages before you start, or read messages stored from previous sessions. KeyMail uses a series of folders to organize your mail, and you can add folders of your own to streamline the filing of your mail. KeyMail guides you through selecting the desired folder, and provides tools for replying to and forwarding e‑mail, with and without the original text and/or attachments included.

E‑mails can be marked for further action, such as moving or copying to another folder, or sending to the Trash folder.

Checking for E‑mail

To check for new e‑mail, choose “Send and receive e‑mail.” KeyMail prompts you through the necessary steps, and provides feedback about the status of the connection and mail download. If you have any unsent mail, it is also sent at this time.

Setup Options

The purpose of the “Set up options” is to define the details of your e‑mail accounts. You can set up as many accounts as you wish. Using the Receive options you can choose not to delete messages from your service provider after they have been downloaded, leaving them available to be downloaded to another computer. A size limit can also be set on e‑mails to be downloaded, and if exceeded, an alert will be given. The Address list set up allows you to define which address list to use, if you have more than one, and to tell it your own name and e‑mail address so these can be included in e‑mail you send.

Selecting Setup Options from the KeyMail menu presents the KeyMail Setup Menu which provides 4 options:

  • Directory of E‑mail Accounts
  • Receive Options
  • Address List
  • Free Database Space

“Directory of E‑mail Accounts” allows you to define account details for e‑mail using a particular Service Provider, and provides options for both adding a new account and looking up and modifying an existing account.

“Receive Options” allows you to choose whether or not your e‑mail is deleted from your mail box at the Service Provider after you have downloaded it to the BrailleNote BT. It also allows you to set the size limit for automatic download.

“Address List” allows you to select the Address List file that will be used by KeyMail.

“Free Database Space” allows you to reclaim space in the e‑mail database that had been taken up by unwanted e‑mails.

Still Need Help?

You can contact Humanware support by calling 1 800 722-3393 or emailing info@humanware.com.

VoiceOver for iOS Topics: Checking Voicemail in the Phone App

Checking Voicemail with Siri

New Voicemails should be announced by your phone with a tone (when the voicemail has arrived) and alert telling you there is a new voicemail. If you’re unsure if you’ve missed a voicemail, you can always ask Siri by saying, “Siri, do I have any new voicemails?”

Siri’s response will be to tell you if you do or don’t and who those voicemails might be from, etc. If you’d like to listen to your new voicemail, you can ask siri: “Siri, play my new voicemail.” Siri will play the voicemail over your phone speaker, so you’ll need to hold the device to your ear to listen. After Siri plays a voicemail, she’ll give you options for what you can do with the Voicemail. She’ll even ask if you’d like to call the caller back.

Checking and Deleting Voicemail with VoiceOver

Step 1 – Ask Siri to open Phone.
Step 2 – After the phone app opens, search your finger along the bottom edge of the screen until you find the toolbar. The toolbar includes 5 buttons: Favorites tab (1 of 5), Recents tab (2 of 5), Contacts tab (3 of 5), Keypad tab (4 of 5), and Voicemail (5 of 5).
Step 3 – On the toolbar, find the Voicemail tab and single finger double tap to open it.
Step 4 – Move your finger to the top edge of the screen until you land of the Greeting button, the Voicemail heading, or Edit button. It doesn’t matter which of these you land on, we just want to be above the start of the call list.
Step 5 – Use the single finger flick to the right to move down the page until you begin hearing your voicemails.
Step 6 – To delete a voicemail, swipe up with one finger until you hear delete and then single finger double tap to confirm.
Listen carefully! If you have recently deleted messages, you’ll hear an option for “Deleted Messages” beneath your list of Voicemails.